Privacy Policy
Last updated: March 1, 2025
Memelli Inc. ("Memelli," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
When you create an account, we collect information such as your name, email address, phone number, billing address, and payment information. If you sign up through a referral link, we also record the referring affiliate's identifier.
Business Information
We collect information about your business including business name, industry, website URL, and any data you input into the platform such as customer records, communications, and business documents.
Usage Data
We automatically collect information about how you interact with the Service, including pages visited, features used, timestamps, device information, IP address, browser type, and referring URLs.
Cookies and Tracking
We use cookies, web beacons, and similar technologies to maintain sessions, remember preferences, and analyze usage patterns. You can control cookie preferences through your browser settings.
2. How We Use Your Information
- To provide, maintain, and improve the Service
- To process transactions and send related notifications
- To personalize your experience and deliver AI-generated content and recommendations
- To communicate with you about updates, security alerts, and support
- To detect, prevent, and address fraud, abuse, and technical issues
- To train and improve our AI models (using anonymized/aggregated data only)
- To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data in the following circumstances:
Service Providers
We share data with trusted third-party service providers who assist us in operating the platform, including cloud hosting, payment processing, email delivery, and analytics.
Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Memelli, our users, or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data becomes subject to a different privacy policy.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption at rest and in transit (TLS 1.3), secure access controls, regular security audits, and monitoring. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time. Some information may be retained as required by law or for legitimate business purposes (e.g., fraud prevention).
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a portable format
- Opt-out: Opt out of marketing communications at any time
To exercise any of these rights, contact us at privacy@memelli.com.
7. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
